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Returns & Exchanges

At Fixo, we want you to be completely satisfied with your tech. If your purchase doesn't meet your expectations, you can return or exchange your electronics within 30 days of delivery.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Device

Safely place the item in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing